OUR PRIVACY POLICY

Effective date:  January 1, 2025

TVG Tennessee I, LLC (“us”, “we”, or “our”) operates the https://groveliving.com website (hereinafter referred to as the “Website”).

This policy informs you of our policies regarding the collection, use, protection, and disclosure of personal data when you use our Website and the choices you have associated with that data. It does not apply to information collected by (i) us offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries); or (ii) any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.

We use your data to provide and improve the Website. By using the Website, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this privacy policy, the terms used in this privacy policy have the same meanings as in our Terms and Conditions, accessible from https://groveliving.com/terms-and-conditions/. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Definitions

Website

Our Website is the https://groveliving.com website operated by TVG Tennessee I, LLC.

Personal Data

Personal Data means data about an individual that can be identified from that data (and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically through either the use of the Website or from the Website infrastructure itself (for example, the duration of a page visit). Information collected automatically may include usage details, Internet Protocol (IP) addresses, and information collected through cookies, web beacons, and other tracking technologies.

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any Personal Data are, or are to be, processed. For the purpose of this policy, we are a Data Controller of your Personal Data.

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

Data Subject (or User)

Data Subject is any living individual who is using our Website and is the subject of Personal Data.

Information Collection and Use

We collect several different types of Personal Data and Usage Data for various purposes to provide and improve our services.

Types of Data Collected

Personal Data

While using our Website, we may ask you to provide us with certain Personal Data.

Usage Information

We may also collect Usage Data. This Usage Data may include information such as your computer’s IP address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Website and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier (“Cookies”). Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve our Website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Examples of Cookies we use:

  • We use session Cookies to operate our Website.
  • We use preference Cookies to remember your preferences and various settings.
  • We use security Cookies for security purposes.

Some content or applications, including advertisements, on the Website may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies to collect information about you when you use our Website. The information they collect may be associated with your Personal Data or they may collect information, including Personal Data, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible party directly.

Use of Data

TVG Tennessee I, LLC uses the collected information for various purposes:

  • To present the Website and other content to you.
  • To provide you with information, products, or services that you request from us.
  • To send you information when you subscribe to an email mailing list.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including any billing and collection.
  • To notify you about changes to the Website or any products or services we offer or provide though it.
  • To allow you to participate in interactive features on the Website.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.

General Data Protection Regulation (GDPR)

In compliance with the European Union (EU) GDPR, we may rely upon one or more legal bases defined in the GDPR to collect, use, share and otherwise process the Personal Data of individuals located in the EU, including where:

  • Necessary to perform a contract we have with you and to provide services;
  • You have consented to the processing (in which case you may revoke your consent at any time);
  • Necessary for us to comply with a legal obligation, or to establish, exercise or defend legal claims;
  • Necessary to protect your vital interests or those of others;
  • Necessary in the public interest; and
  • Necessary for our purposes or a third party’s legitimate interests, provided that those interests are not overridden by your interests or fundamental rights and freedoms.

Where we collect, use, disclose and otherwise process your information based on legitimate interests, we may rely on the following interests:

  • Marketing products: We use your information as necessary to pursue our legitimate interests in marketing our products to you. For example, where permitted by digital marketing law, we may contact you by email to let you know of products or training you might be interested in.
  • Providing, improving and developing our products: We use your information as necessary to pursue our legitimate interests in tailoring and improving our products. For example, we may send you a survey or questionnaire to understand your experience in purchasing from us.

If you are located in the EU, under certain circumstances, you may have certain legal rights under the GDPR, including:

  • To access the Personal Data we maintain about you
  • To receive information about how we process your Personal Data
  • To correct your Personal Data
  • To have your Personal Data erased
  • To object to or restrict how we process your Personal Data
  • To request your Personal Data be transferred to a third party
  • To withdraw any consent you may have given us to process your Personal Data

If you are an EU resident, you have the right to object to our processing that is based on legitimate interests by contacting us at the address or number below. If you are located in the EU and you believe that we have infringed your rights under the GDPR, please contact us by sending an email to thegrove@groveliving.com.

Disclosure of Data

We may disclose aggregated information about our users and other information that does not identify any individual without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To our affiliates.
  • To contractors, Service Providers, and other third parties we use to support our business.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

Business Transaction

If TVG Tennessee I, LLC is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different privacy policy.

Disclosure for Law Enforcement

Under certain circumstances, TVG Tennessee I, LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (such as court or a government agency).

Legal Requirements

TVG Tennessee I, LLC may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation;
  • To protect and defend the rights or property of TVG Tennessee I, LLC;
  • To prevent or investigate possible wrongdoing in connection with the Website;
  • To protect the personal safety of users of the Website or the public; or
  • To protect against legal liability.

Security of Data

We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

California Users

If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Data. In accordance with California Senate Bill No. 27 (“S-27”), we are required to notify all California consumers of their right to request a California Information-Sharing Disclosure. Unless otherwise notified by you to do otherwise, we use all information in accordance with our Privacy Policy under which the information was collected. If you do not agree to any provision of this Privacy Policy, or any update or modification thereto, please do not use our Website. If you wish to request a California Information-Sharing Disclosure, you may do so by contacting us via email: [email protected].

Service Providers

We may employ third party companies to facilitate a service (“Service Providers”), to perform Website-related services, provide training and educational content, or to assist us in analyzing how the Website is used.  These Service Providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.  Service Providers may also be used for the purpose of analytics, ad server, and other such services. Some of these third parties may have their own privacy policies, which may give you additional protections. You are encouraged to read those policies when presented.

Google Analytics

We may use Google Analytics to monitor and analyze your use of the Website. Google Analytics is a website analytics service provided by Google that tracks and reports website traffic. This traffic data is shared with other Google services. Google may also use the collected data to serve ads through its advertising network. You may opt-out of having your activity on the Website available through Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://polices.google.com/privacy.

Links to Other Sites

Our Website may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Children’s Privacy

Our Website is not intended for children under 18 years of age. No one under age 18 may provide any Personal Data to or on the Website. We do not knowingly collect Personal Data from children under 18. If you are under 18, do not use or provide any information on this Website, register on the Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at [email protected].

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will let you know via email and/or a prominent notice on our Website, prior to the change becoming effective and update the “effective date” at the top of this policy.

You are advised to review this policy periodically for any changes. Changes to this policy are effective when they are posted on this page.

Contact Us

If you have any questions about this policy or our privacy practices, please contact us by email at [email protected].